Good for supporting QLD in the State of Origin!
Colour Maroon
Trim Yellow
QLD: Yellow
Stitching Maroon
Brim Size Wide brim 8cm
Inner Lining cotton
Material Luxury Terry Towelling 100% Cotton and rest assured all our hats are pre shrunk.
The Terry Australia delivers within Australia, using Australia Post Standard E-Parcel for orders under $120.00 for a Flat Rate of $9.95. We also offer Australia Post Express Post for Orders under $120 for a Flat Rate of $13.00. For Orders over $120.00, FREE postage is offered with Australia Post Standard E-Parcel. Orders placed on a Weekend or Public Holiday will be processed the next Business Day. Business Days are Monday to Friday, excluding Western Australia Public Holidays.
You will have the option upon Tracking, if you wish your parcel to be left in a Safe Place if the premises is unoccupied upon Delivery.
A valid street address, suburb, state, postcode and phone number must be included upon checkout, to ensure the quick arrival of your item(s). The Terry Australia will not be held responsible for any missing or incorrect information supplied by the Customer and the Customer will be charged the cost for a re-delivery.
FREE STANDARD E-PARCEL DELIVERY ON ORDERS WITHIN AUSTRALIA OVER $120.00
DELIVERY COSTS & TIMES
Australian Standard e-Parcel Delivery
- Australian Standard E-Parcel Delivery is a Flat Fee of $9.95 for all Australian Retail Internet Order under $120.00
- All Orders over $120, are sent via Australia Post Standard E-Parcel.
| Delivery Cost | Delivery Time |
| $ 9.95 | 2-10 Business Days |
Australian Express e-Parcel Delivery
- Australian Express E-Parcel Delivery is a Flat Fee of $13.00 for all Australian Retail Internet Order under $120.00
- All Orders over $120, are sent via Australia Post Standard E-Parcel.
| Delivery Cost | Delivery Time |
| $13.00 | 2-7 Business Days |
All Orders received by 11am, will be dispatched that same day. This may vary due to high volume orders on any given day. All orders received after 11am, will dispatched the next business day.
**Deliveries to NSW & QLD, can sometimes take up to 5-7 days for delivery from when the order is dispatched. This is beyond our control.
INTERNATIONAL SHIPPING
International Standard e-Parcel Delivery
| Delivery Cost | Delivery Time | Countries |
| * From $21.00 | 10 - 20 Days | USA & Canada |
| * From $24.00 | 9 - 15 Days | UK, Ireland, Scotland |
| * From $25.00 | 9 - 20 Days | Europe |
| * From $15.00 | 5 - 12 Days | New Zealand |
| * From $31.00 | 9 - 25 Days | Rest of World |
* Express Post International is available.
All Orders received by 11am, will be dispatched that same day. This may vary due to high volume orders on any given day. All orders received after 11am, will dispatched the next business day.
- Overseas Customers are liable for any relevant Custom Charges, Duties or Tariffs for their Country.
- PLEASE NOTE: ALL UK Orders are being charged VAT on entry to the UK. The Terry Australia is NOT responsible for this charge. In order to release your package, you will need to pay the VAT directly to Royal Mail upon collection. Details Here.
- If you have not received your Order, please Phone Royal Mail Customer Service on: 034 5774 0740
- To Track Items going to the UK, please go to: Royal Mail enter your Tracking No. to get the latest updates on your Order.
LODGE A RETURN/EXCHANGE
Our Return/Exchange Guidelines:
As long as:
- It is within 30 Days from the Date of your Invoice.
- The Original Tags MUST be attached to your item/s.
- Your Product is not Washed or Worn.
- Your Item is not a Sale Item, as they are NON-refundable, only available for Exchange.
If your Order is returned and it does not meet the above guidelines, we will NOT issue a Refund.
*Original Postage will NOT be refunded.
YOU, the Customer, are responsible for the Return Postage, NOT The Terry Australia. Returns will NOT be accepted if you "Return to Sender" and you will be charged an additional Re-Postage Fee if this occurs.
SEND TO:
The Terry Australia
1/4 Artello Bay Road,
Midvale Western Australia 6056
Exchanges
You may Exchange your Item. Please note: this is a 30 Day window from the date of your Invoice.
You will be sent an Invoice for the Return Shipping of $9.95 Flat Rate upon dispatch or if you wish it to be Express $13.00.
Sale Items
Please choose carefully, as Sale Items are non-refundable, however, you may Exchange.
Shipping Costs
Original Shipping Cost is non-refundable. Shipping Costs for your Return for Refund, is by you, the Customer and NOT The Terry Australia.
Refund Process
Once your Return has been received, you will be refunded by the Payment Method of the Original Order and notified by Email. All Refunds take 2-3 Business Days to be processed.
Embroidery Orders
Once an Embroidery order has been fullfilled, we are unable to offer a refund. Once approved, your order is considered fullfilled.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.