Terms & Conditions

In these Terms & Conditions, "we" and "us" means:


ABN 73168717440, the Website Owner,

and "you" means you the Customer or site visitor.

Please read the Terms & Conditions carefully before placing an order on www.theterryaustralia.com.au

These Terms & Conditions together with your order constitute the entire contract between us and you for the supply of products. No other Term & Conditions will apply. The contract may not be altered unless agreed to by us in writing or via email.

Please direct all enquiries for Online Purchases to info@theterryaustralia.com.au Please allow at least 1-2 days for us to respond to your enquiry.


THE TERRY AUSTRALIA aims to provide exceptional customer service to all its customers. We are determined to ensure you are extremely satisfied with your order. If you have any concerns or questions regarding your order, please email info@theterryaustralia.com.au and we will endeavour to rectify the situation for you as soon as possible.


On all Australian orders, THE TERRY AUSTRALIA prices are inclusive of the 10% GST charge on purchases. On International Orders, no Australian GST is charged for the product; however, it is law that GST is applied to freight. All prices shown on www.theterryaustralia.com.au are inclusive of GST and a breakdown is provided within the checkout.


All prices are shown in Australian Dollars.


Please note that colours of products will sometimes vary depending on the quality and make of the computer systems or monitors that they are being viewed on.


Terry Towelling Hats are designed to fade and wear as you wash them.


Once order placement has occurred, you are engaged in a contract that sees you accept the prices and descriptions of the items you have ordered. Once an Order has been placed, with THE TERRY AUSTRALIA, you will receive an email confirmation of payment. This email does not indicate acceptance of the order, it is simply a confirmation that we have received it.

Unless an order is cancelled by you - the buyer, the order acceptance does not occur until THE TERRY AUSTRALIA has emailed you informing you that your order has been dispatched. Once this has occurred, the sale contract has concluded.

If we are unable to obtain authorisation for payment or in the case where we may suspect fraudulent use of credit card – we reserve the right not to accept your order. We also reserve the right to not accept your order if certain shipping restrictions apply for the area of delivery, or if the item ordered is out or stock or withdrawn from sale for any particular reason.


Payment is made using Shopify Payments Powered by Stripe for MasterCard & Visa, Paypal, or AfterPay. Payment will be processed as soon as your order has been submitted. In the event that your order cannot be filled – a refund for the full purchase amount will be processed immediately.


We will happily Return or Exchange an Item(s) as long it is it: Unworn, Unused, Unwashed and the Tags are still attached to the item. It is to be returned to us within 30 Days from the Date on your Invoice. Sale Items are Non-Refundable. Please Note: If these Terms are not met, your Item will NOT be refunded.


THE TERRY AUSTRALIA aims to keep content as up-to-date and accurate as possible. THE TERRY AUSTRALIA makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website. THE TERRY AUSTRALIA does not accept responsibility for any errors, or omissions in the site contents, although, THE TERRY AUSTRALIA will be pleased to correct any errors displayed on our web pages if advised of them. THE TERRY AUSTRALIA reserves the right to change or discontinue any aspect or feature of this website. THE TERRY AUSTRALIA intends to use royalty-free material for the site and not to use any copyrighted material. If this occurs, we will remove it. THE TERRY AUSTRALIA does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site’s information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times. We cannot accept responsibility for events publicised on our site and we advise anyone planning to attend at an event listed to recheck details. THE TERRY AUSTRALIA cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and THE TERRY AUSTRALIA is not responsible in any way for any of their contents.


If you are under the age of eighteen (18) years you CANNOT place orders with THE TERRY AUSTRALIA. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should THE TERRY AUSTRALIA suffer any damage or other losses as a result of a transaction entered into by a minor, THE TERRY AUSTRALIA reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with THE TERRY AUSTRALIA.


We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any products supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the products(s) in question.


Whilst THE TERRY AUSTRALIA employs the latest in secure technology software for its transactions with our customers, THE TERRY AUSTRALIA will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an un-authorised manner.


THE TERRY AUSTRALIA shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of THE TERRY AUSTRALIA, and THE TERRY AUSTRALIA shall be entitled to a reasonable extension of time for the performance of such obligations.


These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales, Australia.


All designs, images and photographic material are subject to copyright and are wholly owned by The Terry Australia (Terry Towelling Hats Pty Ltd). No material represented on The Terry Australia website may be used without prior written authorisation.



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